Well, I sure hope the rest of my day goes better than this morning has, or for that matter, the last week.
This morning I was trying to get a used lancet (used to puncture the skin to bring out a small sample of blood for testing) out of the lancing device (a device that thrusts the lancet's sharp point into the skin to a precise depth) to install a fresh lancet but discovered that it was jammed into the lancing device too tightly. When my fingers slipped as the old lancet finally came lose the lancet went flying. After finding and recovering the old lancet I inserted a new lancet into the lancet device and was about to puncture my skin to get a fresh blood sample to test (for blood sugar levels) when I discovered that I had already punctured my finger when the old lancet came flying out of the lancing device. Well, I figured, since I was already stuck and bleeding I might as well take my blood sample and save the new lancet for next time.
Okay, so this was not a major bummer, as bummers go, but it was irritating and also came with an increased risk of infection from the accidental use of a used lancet. I guess I should be more careful about how tightly I jam those lancets into the lancing device.
Anyway, at least I did not break my morning eggs and everything was fine until I got back to my computer and discovered that my web host service had shut down my main web site.
Okay, by this point you may be asking yourself what does all this have to do with Norton 360?
Good question. As it turns out, although Norton has nothing to do with this morning's lancet problem, it has a lot to do with my main web site being shut down for a short time today.
I became aware of the problem on June 14th after I received a notice that one of my web hosting service payments had not gone through, the last payment, of three, for this month (I have three web domains and all three are charged for web hosting on different dates). I thought, that's odd, I wonder why the payment didn't go through. You see, I am very careful with my finances. Living on a fixed income I have to be very careful of my budget and my balances. I am rarely off by even a cent on my account balances in my checkbook. I make sure that everything I purchase is covered or can be covered before my account goes into overdraft. Since I knew everything should be fine, but also know that unexpected things can happen, I immediately checked my bank account... and found the problem.
Norton 360 had automatically renewed itself even though I had specifically unchecked that option in my account settings with Symantec (owners of Norton 360). In most cases, I disable automatic renewals because of the risks of overdraft charges, and I remember specifically turning off that option with Norton 360... well before I discontinued using that product! And yet, I was automatically charged for a product I am no longer using and this threw my balance off budget and caused two overdraft charges to my account before I found out what had happened.
Thanks a lot Norton... NOT!
After a few phone calls, and going through my bank's horrendous automated answering system, that has way too many menu items to choose from but not a number for the problem I was having, and endless loops and traps included, I finally was told that everything would be straightened out by Monday or Tuesday. Since the bank considered this a first time offense (like Norton’s mistake was my fault and automatically made me the offender), the overdraft charges were reversed.
Okay, but which is it, Monday or Tuesday, or will it take the bank, and Norton, even longer to get this problem solved, I wondered. You see, I was told by my web hosting service that it makes a difference. My web hosting service told me that their automated system would automatically make another attempt to collect payment on Tuesday... and there was nothing they could do to stop it. Well, I thought, that could be problem but there was nothing I could do but wait and see.
Well, as it turns out, my bank account problem was solved in time... but my web hosting service decided to shut my site down rather than let their automated system try again to collect payment. NOW, that made me mad. They told me one thing but did another! After checking to be sure, I did e-mail my web site hosts yesterday to tell them that my bank account was on schedule and the funds should be available on time… so this web site shut down really burns me up.
Anyway, no thanks to Norton, or my web hosting service, everything is in working order now. My account is where it should be, I am still pretty much broke but able to pay for my next EXPECTED charge.
Anyway, sometimes I just get tired of being kicked, repeatedly, by the powers that be.