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waltcesca

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     I gotta be honest; I LOVE DiretTV! And I do NOT mean the kind of love betwixt a man and a woman, I mean the kind of ove you have for a company that actually CARES about it's customer!!!!
    My DVR (from DirectTV) started to reset itself, at random, for NO apparent reason WHATSOEVER!!!! I called the tech desk, they walked me through manualy resetting the system, and told me eerything would be alright from here on in. They were right; everything WAS fine for three whole days!!!
    On the fourth day, it started again but now even worse! Instead of only resetting during playback of a previously recorded program, it now resets DURING live TV!!! I called the desk again, explaining that it started again, and made an appointment for a tech to come to the house (between 1 and 5pm).
   Today (after being reset a total of EIGHT TIMES over the weekend (INCLUDING a partial of SG-1's finale), the tech shows. He checked how strong the signal was, the lines, AND LISTENED to what had been happening! He tels e the problem was in the machine and told me that since he did not bring that particular model with him, I would need to call the company and have them send me a NEW replacement! But wait, it gets BETTER!!!! He goes to his truck while I was on the phone speaking to the help desk. I see him RUNNING back to the house, waving his arms, yelling, 'Hang up, I FOUND  a replacement for you in town!!' I hang up and he tells me another technician across town actually has the machine I need, but would not be able to get over here for 45 minutes!
     Of course, I was elated (Crapcast, err COMcast cable would NEVER have done this 'extra' mile for me when I was with them!) and now I am waiting with 'baited breath' for them to get back!!!! I reckon, if ANY of you are not too happy with your cable, please call DirectTV and tell 'em Walter sent you! You WON'T be sorry! 

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cybnetic

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As far as I am concerned they are all overpriced monopolies. How you anyone justify paying 50...70... A 100 DOLLARS FOR TV??!!! comeon now. I canceled everything. I will not be lead around by my wallet. screw them

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ManInBlack

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I've had DishTV for several years. Customer service has been excellent when we've had signal issues.

Cable is rooted in the monopoly mindset. Comcast is perfectly happy to raise it's rates at whim and tell you there's nothing you can do about it. THERE IS. Call a satellite provider. It doesn't matter if you're planning to switch yet. How long were you on hold the last time you called Comcast? I'll bet the satellite provider answered your call within a few minutes.

I'm paying less for 200 channels and a group of movie channels than Comcast charges for basic cable.

I don't understand how anyone who has a choice wouldn't take advantage of it.


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MACJR

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Quote:
Originally Posted by ManInBlack
I've had DishTV for several years. Customer service has been excellent when we've had signal issues.

Cable is rooted in the monopoly mindset. Comcast is perfectly happy to raise it's rates at whim and tell you there's nothing you can do about it. THERE IS. Call a satellite provider. It doesn't matter if you're planning to switch yet. How long were you on hold the last time you called Comcast? I'll bet the satellite provider answered your call within a few minutes.

I'm paying less for 200 channels and a group of movie channels than Comcast charges for basic cable.

I don't understand how anyone who has a choice wouldn't take advantage of it.

My problem is that I have a narrow gap between buildings to the south where I would need to point a dish. I am stuck with those cable moneysuckers.  :\

 

My cable bill passed the OUTRAGE stage several years ago... and still they keep sucking money from me like I had an infinite supply of it or something! A string of expletives goes here, but since this is a PG board, just read between the lines.

 

One advantage to having a cable service though is in the event of a massive solar event, or a meteor storm, knocks out a few key media satellites. When, not if, that happens, then it will be handy to still have cable and telephone line services.

 

Still, I wish those SOB's that run the cable companies would lighten up before I have to give up TV altogether... and not because of any natural storms, but because of the greedy fingers of the top one percent (jerks) of mankind.

 

 

MACJR


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nannyjo

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Reply with quote  #5 
I stay with cable mostly out of fear.  You all know I HATE technology and am scared of change.  I have EVERYTHING working with the cable.  All of the televisions have the VCR,DVD,Cable WORKING all of my cords are correctly plugged in to each other and I can actually watch what I want,when I want.  Also, my computer is hooked up to cable... and IT works.

I know me far too well.  If something changes I might NEVER be able to produce that miracle again.  I will screw something up and crash everything.

For me, the higher prices (FOR NOW) are worth my peace of mind....

.... for now.

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waltcesca

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Reply with quote  #6 
Quote:
Originally Posted by MACJR

Quote:
Originally Posted by ManInBlack
I've had DishTV for several years. Customer service has been excellent when we've had signal issues.

Cable is rooted in the monopoly mindset. Comcast is perfectly happy to raise it's rates at whim and tell you there's nothing you can do about it. THERE IS. Call a satellite provider. It doesn't matter if you're planning to switch yet. How long were you on hold the last time you called Comcast? I'll bet the satellite provider answered your call within a few minutes.

I'm paying less for 200 channels and a group of movie channels than Comcast charges for basic cable.

I don't understand how anyone who has a choice wouldn't take advantage of it.

My problem is that I have a narrow gap between buildings to the south where I would need to point a dish. I am stuck with those cable moneysuckers.  :\

 

My cable bill passed the OUTRAGE stage several years ago... and still they keep sucking money from me like I had an infinite supply of it or something! A string of expletives goes here, but since this is a PG board, just read between the lines.

 

One advantage to having a cable service though is in the event of a massive solar event, or a meteor storm, knocks out a few key media satellites. When, not if, that happens, then it will be handy to still have cable and telephone line services.

 

Still, I wish those SOB's that run the cable companies would lighten up before I have to give up TV altogether... and not because of any natural storms, but because of the greedy fingers of the top one percent (jerks) of mankind.

 

 

MACJR



Uhhh, you DO realize that cable uses sattelite as well, right? The ONLY difference is that with a 'sattelite' company you are getting the signal direct from your OWN dish, whereas the cable company you are getting the feed from THEIR dish! I know this because I used to work for  a cable company down in Los Angeles, and let me tell you, COMCAST gives a bad name to cable!!!

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MACJR

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Reply with quote  #7 

Quote:
Originally Posted by waltcesca

Uhhh, you DO realize that cable uses sattelite as well, right? The ONLY difference is that with a 'sattelite' company you are getting the signal direct from your OWN dish, whereas the cable company you are getting the feed from THEIR dish! I know this because I used to work for  a cable company down in
Los Angeles, and let me tell you, COMCAST gives a bad name to cable!!!

Yes, I know that much of what you see on cable is transmitted via satellite at some point... but the cable system can still transmit programming when satellites go down.

 

There would be a massive interruption of service but limited cable service would be up and running long before new satellites are placed into orbit.

 

Programming on cable would definitely be severely limited until new satellites were placed into orbit though, but not completely eliminated.

 

People who are completely dependent on a dish would be completely out of programming... you wouldn't even be able to get old reruns. 

 

 

MACJR


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waltcesca

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True, that is UNLESS the sunspot was REALLY intense and took out the power to those transmitters!


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MACJR

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Quote:
Originally Posted by waltcesca

True, that is UNLESS the sunspot was REALLY intense and took out the power to those transmitters!

Unfortunately, a solar event powerful enough to knock out satellites could very well knock out the power grid. If that happened, the least of our worries will be what's not on the TV.

 

Even so, the power grid and cable would be back online well before the first satellite gets to orbit. 

 

 

MACJR


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waltcesca

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Reply with quote  #10 
Quote:
Originally Posted by MACJR

Quote:
Originally Posted by waltcesca

True, that is UNLESS the sunspot was REALLY intense and took out the power to those transmitters!

Unfortunately, a solar event powerful enough to knock out satellites could very well knock out the power grid. If that happened, the least of our worries will be what's not on the TV.

 

Even so, the power grid and cable would be back online well before the first satellite gets to orbit. 

 

 

MACJR


Well THAT'S great, imagine how much MORE 'Crap'cast would be able to charge!!!!

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MACJR

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Reply with quote  #11 

Quote:
Originally Posted by waltcesca
Quote:
Originally Posted by MACJR

Quote:
Originally Posted by waltcesca

True, that is UNLESS the sunspot was REALLY intense and took out the power to those transmitters!

Unfortunately, a solar event powerful enough to knock out satellites could very well knock out the power grid. If that happened, the least of our worries will be what's not on the TV.

 

Even so, the power grid and cable would be back online well before the first satellite gets to orbit. 

 

 

MACJR


Well THAT'S great, imagine how much MORE 'Crap'cast would be able to charge!!!!

NO KIDDING!!!

 

Just imagine how much they could take advantage of that situation.  :\

 

 

MACJR


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Kirock

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Quote:
Originally Posted by waltcesca

Of course, I was elated (Crapcast, err COMcast cable would NEVER have done this 'extra' mile for me when I was with them!) and now I am waiting with 'baited breath' for them to get back!!!! I reckon, if ANY of you are not too happy with your cable, please call DirectTV and tell 'em Walter sent you! You WON'T be sorry!



Quote:
Originally Posted by ManInBlack

I've had DishTV for several years. Customer service has been excellent when we've had signal issues.

Cable is rooted in the monopoly mindset. Comcast is perfectly happy to raise it's rates at whim and tell you there's nothing you can do about it. THERE IS. Call a satellite provider. It doesn't matter if you're planning to switch yet. How long were you on hold the last time you called Comcast? I'll bet the satellite provider answered your call within a few minutes.

I have to agree with both of you guys. I'm with DirecTV and their customer service couldn't be any better. I lost two receivers to a lightning strike and they replaced them both for free within one day. I called the 1-800 number and they couldn't get someone local who was free so they sent a tech from 50 miles away.
 
He came in and looked things over, said the receivers were fried and asked me if I was on the monthly protection plan? At that point I knew I was fried. But he said not to worry, if I signed up for the plan right then he would give me the replacement receivers. He went out to the truck, brought them in, and had me back online in about 10 minutes.
 
I also had that receiver reset problem Walt, called them on the phone, and they talked me through some kind of special reset with a download software patch and it never happened again. You can't beat satellite TV.
 
But like Mac said, I do have to keep the trees trimmed to get a clear shot at the southern sky. I also hear what NJ is saying about paying a little more for peace of mind. If it ain't broke don't fix it!



 

waltcesca

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Reply with quote  #13 
Quote:
Originally Posted by Kirock

Quote:
Originally Posted by waltcesca

Of course, I was elated (Crapcast, err COMcast cable would NEVER have done this 'extra' mile for me when I was with them!) and now I am waiting with 'baited breath' for them to get back!!!! I reckon, if ANY of you are not too happy with your cable, please call DirectTV and tell 'em Walter sent you! You WON'T be sorry!



Quote:
Originally Posted by ManInBlack

I've had DishTV for several years. Customer service has been excellent when we've had signal issues.

Cable is rooted in the monopoly mindset. Comcast is perfectly happy to raise it's rates at whim and tell you there's nothing you can do about it. THERE IS. Call a satellite provider. It doesn't matter if you're planning to switch yet. How long were you on hold the last time you called Comcast? I'll bet the satellite provider answered your call within a few minutes.

I have to agree with both of you guys. I'm with DirecTV and their customer service couldn't be any better. I lost two receivers to a lightning strike and they replaced them both for free within one day. I called the 1-800 number and they couldn't get someone local who was free so they sent a tech from 50 miles away.
 
He came in and looked things over, said the receivers were fried and asked me if I was on the monthly protection plan? At that point I knew I was fried. But he said not to worry, if I signed up for the plan right then he would give me the replacement receivers. He went out to the truck, brought them in, and had me back online in about 10 minutes.
 
I also had that receiver reset problem Walt, called them on the phone, and they talked me through some kind of special reset with a download software patch and it never happened again. You can't beat satellite TV.
 
But like Mac said, I do have to keep the trees trimmed to get a clear shot at the southern sky. I also hear what NJ is saying about paying a little more for peace of mind. If it ain't broke don't fix it!



 


YES, the RESET FUNCTION!!!! I had to geo through that TWICE and after the third time, it was decided it was ther receiver and they got me a new one, of course, as I didn't have that protection plan (I almost cried, no really, I almost cried!), but, being that they were NOT CRAPcast, they just signed me up and took care of the rest!!!! Luckily for me, I have no trees to worry about, that is, the ones I DO have are on the 'wrong' side of the house to EVER cause any line of sight problems! I DO however, get a quick blip when a plane is landing, but even then, it is about once or twice a week and teh plane would hav e to be PERFECTLY lined up for it's landing, so I could go WEEKS without the 'matrix effect' as my wife calls it!!!
But boy, oh boy, how do I LUV DirectTV!!!

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